🔒 Privacy Policy

Welcome to HomeAtHills (homeathills.in). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our homestay booking services.

By using our platform, you agree to the collection and use of information in accordance with this policy. If you do not agree with any part of this policy, please do not use our services.

We collect several types of information to provide and improve our services:

• Personal Information: Name, email address, phone number, date of birth, and government ID proof (for verification purposes).
• Booking Information: Travel dates, number of guests, room preferences, special requests, and payment details.
• Account Information: Username, password, profile picture, and communication preferences.
• Usage Data: IP address, browser type, device information, pages visited, time spent, and referral URLs.
• Location Data: Approximate location based on IP address or precise location if you grant permission.

We use the collected information for various purposes:

• ✓ To process and confirm your homestay bookings
• ✓ To communicate with you about bookings, updates, and offers
• ✓ To verify your identity and prevent fraud
• ✓ To improve our website, services, and user experience
• ✓ To send you promotional materials (with your consent)
• ✓ To comply with legal obligations and resolve disputes

We may share your information in the following circumstances:

• With Homestay Hosts: We share necessary booking details with property hosts to facilitate your stay.
• Service Providers: We share data with payment processors, email services, and analytics providers.
• Legal Requirements: We may disclose information if required by law or to protect our rights.
• Business Transfers: In case of merger or acquisition, your data may be transferred.

Important: We never sell your personal information to third parties for marketing purposes.

We implement robust security measures to protect your information:

• 🔐 256-bit SSL encryption for all data transmissions
• 🔐 PCI-DSS compliant payment gateway
• 🔐 Regular security audits and vulnerability scans
• 🔐 Limited employee access to personal data
• 🔐 Secure data centers with 24/7 monitoring

While we strive to protect your data, no method of transmission over the Internet is 100% secure. We encourage you to use strong passwords and protect your account credentials.

You have the following rights regarding your personal information:

• 📋 Access: Request a copy of your personal data
• ✏️ Correction: Update or correct inaccurate information
• 🗑️ Deletion: Request deletion of your account and data
• 🚫 Opt-out: Unsubscribe from marketing communications
• 📥 Data Portability: Receive your data in a structured format

To exercise these rights, please contact us at privacy@homeathills.in. We will respond within 30 days.

We use cookies and similar tracking technologies to enhance your experience:

• Essential Cookies: Required for website functionality and booking process
• Analytics Cookies: Help us understand how users interact with our site
• Preference Cookies: Remember your language and region preferences

You can control cookie settings through your browser preferences. However, disabling cookies may affect certain features of our website.

Our website may contain links to third-party websites (payment gateways, social media platforms, etc.). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such data, please contact us immediately.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information.

If you have any questions about this Privacy Policy or our data practices, please contact us: